Privacy Policy

The Privacy Policy for Barbara Ostlund Fluid Art

Effective Date: 6 October 2025

Barbara Ostlund Fluid Art (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and make a purchase on our website, https:barbaraostlundfluidart.com (hereafter called the “Site”).

Note: By using our Site, you agree to the terms of this Privacy Policy.

1. Information We May Collect: The types of personal information we obtain about you depends on how you interact with our Site and use our Services.

  • Personal Information: Name, email address, phone number, billing address, and shipping address.

  • Payment Information: We do not store your full payment card details. All payment processing is securely handled by our third-party provider, Stripe.

  • Order Details: Products purchased, order history, payment confirmation, and related transaction details.

  • Technical Information: Your IP address, browser type, and device information (used to improve our site and prevent fraud).

  • Account information: Your username, password, security questions and other information used for account security purposes.

  • Customer support information: Includes the information you choose to include in communications with us (e.g. Sending a message through the Services).

2. How We Collect Information: We collect information in the following ways:

  • Personal Information: Name, email address, phone number, billing address, and shipping address.

  • Customer support information:

  • Directly from You: When you provide information through our Site, such as when you sign up for our newsletter, make a purchase, or contact us.

  • Automatically: Through cookies / similar technologies when you interact with our Site.

  • Third-Party Services - We use Google Analytics and Hostinger Analytics to collect information about your interactions with our Site.

3. How We Use Your Information: We use the information we collect to:

  • Automatically:To process and fulfill your orders.

  • To communicate with you about your order or inquiries.

  • To improve our website and services.

  • To prevent fraudulent transactions and ensure secure checkout.

  • To comply with legal and tax obligations.

  • To enforce applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.

  • Note: Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

4. Secure Payments with Stripe:

  • We use Stripe to process all payments. Stripe is a trusted, PCI-compliant payment processor that uses advanced encryption and security measures to protect your information.

  • Your credit or debit card information is sent directly to Stripe and never stored on our servers.

  • Stripe’s secure checkout system helps protect your payment details, giving you peace of mind when shopping with us.

  • For more details, please review Stripe’s Privacy Policy.

5. Collection of Children's Data:

  • These services are not intended to be used by children

  • We do not knowingly collect any personal information about children.

  • If you are the parent or guardian of a child who has provided us with their personal information, you may request that it be deleted by contacting us at: info@barbaraostlundfluidart.com

6. Sharing Your Information: We may share your information only in the following circumstances:

  • With Stripe (for payment processing).

  • With service providers who assist in shipping, website hosting, or email communications.

  • If required by law, regulation, or legal process.

  • With Google Analytics for Site analytics, Hostinger Reach for email marketing, Facebook Pixel for ad targeting, and Google AdSense for displaying relevant ads.

  • We may also share information in connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

  • Note: We do not sell or rent your personal information to third parties.

7. Data Security:

  • We take reasonable measures to protect your information from unauthorized access, use, or disclosure. While no online system is completely secure, we use industry-standard safeguards to protect your personal data.

  • These measures include:

    • Using secure servers and encryption for sensitive information.

    • Stripe’s secure checkout system to help protect and process your payment details

    • Limiting access to personal information to employees and service providers who need it to perform their duties.

    • Regularly reviewing our security practices to enhance the protection of your information.

8. Your Rights: Depending on your location, you may have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your information - You may request that we delete your personal information, subject to certain legal restrictions.

  • Opt out of marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

  • To exercise these rights, please contact us atbarbaraostlundfluidart.com.

9. Cookies:

  • These measures include:Our website may use cookies or similar technologies to:

  • Improve your browsing experience.

  • Analyze Site traffic and usage.

  • Customize content and advertising.

  • You can control or disable cookies through your browser settings.

10. User-Generated Content:

  • Access, correct, or update your personal information.

  • The services may enable you to post product reviews and other user-generated content.

  • If you choose to submit user-generated content to any public area of the services, this content will be public and accessible by anyone.

  • We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure.

  • We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.

11. Third-Party Links:

  • These measures include:Our Site may contain links to relevant third-party websites.

  • We do not accept responsibility for the privacy practices or content of any third-party sites that you access.

12. Changes to This Privacy Policy:

  • These measures include:We may update this Privacy Policy from time to time.

  • Any changes will be posted on this page with an updated “Effective Date.”

  • We may also notify you of any changes by email.

  • Your continued use of the Site after such changes will constitute your acceptance of the new Privacy Policy.

13. Contact Us:

  • If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

    Barbara Ostlund Fluid Art
    Email: info@barbaraostlundfluidart.com
    Location: Pleasant Grove, Utah, USA

14. Policy Understanding:

  • By using our Site, you acknowledge that you have read and understood this Privacy Policy.